I was very pleased how quickly they checked out what was wrong with my car. Also they showed me up front about how much it would cost me to have my car worked on, on paper they showed me the cost of parts and the price they figured in labor.
Everyone was very nice and helpful. There was no extra selling and I appreciated that VERY MUCH. We got what we came for and was out of there within the hour. Thankyou for making it an enjoyable visit.
Was running a little late to my scheduled appointment, when I got there the Mgr greeted me by name, asked for my keys and said they would get started on my oil change. Now that great customer service!!
Chevrolet of Twin Falls truly cares about their customers. The sales and management department work their hardest to get the customer the best deal possible.Their service department is always available and does a fantastic job when servicing my vehicle. I highly recommend Lithia Chevrolet of Twin Falls.
Had a problem with my lights , took it to Chevrolet of twin falls payed to have it fixed ; when I got home it was stil broken.
Took it back and was given a loner car while I waited and they fixed the problem for free! Extremely happy with their service and the work that was done!
Extremely busy that day, Took half an hour to pick up my vehicle. Dealership has three service writers w/ one on break due to late lunch ( 2:00PM ). Problems due to recalls, oil changes, and minor vehicle problems with other customers. Seems the writers are 'specialized' or can only be addressed by the person who wrote your service request ?!
All my recent experiences with Twin Falls Chevy/
Lithia have been good. Friendly,courteous & knowledgeable staff. Too early to tell if I need more stuff fixed/replaced. I would not hesitate to recommend/5Star Lithia if it wasn’t for my experience purchasing my truck from
Lithia in 2004. Due to misrepresentation (lying) & refusal to address my complaints I would hesitate to recommend Lithia to a friend or to purchase another vehicle.
Always friendly prompt and always wanting to make sure everything is fixed the right at the first time. The staff is always friendly and smiling. Thank u for a grt experience. Always gonna come back again