On vacation, had trouble in another city. The shop that did the repairs did not complete the job and our truck ran poorly. Chevrolet of Twin Falls spent several hours, without an appointment, and corrected the problem. Our truck ran fine and we made it home to Michigan without a problem.
Herb, we are glad we could help. We appreciate your positive review about your recent experience with us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thank you again for leaving us this response!
Thank you for the excellent survey Sherie! I am happy that I provided you with the level of customer service that you deserve as a customer of ours. I personally understand that we are nothing without our customers. Enjoy your day and thank you for you feed back.
James - thank you for sharing this great feedback with us about your sales experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
We sincerely appreciate your feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail
Took forever to get in when they had a rental vehicle available. Finally just showed up and they were able to accommodate me. Alex went above and beyond to help us and was very responsive and easy to work with. We really appreciated him and he made our experience great
Excellent customer service received from each employee working that day. Everyone was friendly and efficient in expediting the work that needed to be completed on my vehicle. Jessie Ayala the mechanical technician deserves a gold star for his expertise as a mechanic and the efficiency in his work ethic and customer care.
Diana, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely thank you for the positive review, and we look forward to seeing you again soon! Thank you so much for your business.
Jake, Brian and the entire staff were very friendly, very genuine and very professional. They all worked to ensure that all our needs were met and in a timely fashion. We drove over 2 hours to receive the individual service and attentiveness to our needs that our local dealerships could not provide. Most importantly, no games, haggling nor hassles. Thank you to Jake, Brian and the entire staff of Chevrolet of Twin Falls. God bless you guys.
Our goal is to provide top-notch sales so we appreciate your kind words about your experience. The whole Chevrolet of Twin Falls sales team would like to thank you for coming in and we hope to see you again in the near future.
Mitchell, we sincerely appreciate your feedback. Each employee is a valued member of the Chevrolet of Twin Falls team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Todd, we sincerely appreciate your feedback. Each employee is a valued member of the Chevrolet of Twin Falls team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Everyone was great from the service advisor, bad news about what needed to be done on my previous car, to everyone else involved in new car sales including the general manager. They located the car I wanted and made it happen.