Well I like the dealership but this last time I had my vehicle serviced I paid for rotation and alignment but the rotation was never done and on my receipt it said they checked out everything brake pads and all when it was not done so now I question their work I dont know if I'm getting what I'm paying for.
Set up for one vehicle to have service then another so we could run errands etc. worked perfectly. Alex took time to try to assist with locking nuts on tires and also about where to find spare tire etc. much appreciated.
Jared, it's our pleasure to provide top quality customer service and we're pleased to hear that your experience reflected this dedication. Thank you for taking the time to share your experience with us. At Chevrolet of Twin Falls, we value our customers and we look forward to seeing you soon.
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Chevrolet of Twin Falls team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
I was upset when I was told that this service shouldn't have been covered (They covered this one but next will not be) because the service agreement was up on my vehicle because it is a 2 year agreement by GM and my car is a 2017. I bought the car new from your dealership in December 2018 but through GM it is 2 years old. Has 7600 miles on it. I should have been told the service agreement wasn't going to be any good in 6 months.
Nathan, thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
Diana, we sincerely appreciate your feedback. Each employee is a valued member of the Chevrolet of Twin Falls team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!